FAQs

Who is United Direct and what's it all about?

www.uniteddirect.com.au is a loan portal that provides you a convenient way to submit loan & insurance applications via the web.

The United Direct service is provided by the United Financial Services Group; one of Australia's leading financial services businesses that specialises in the aggregation of automotive and personal finance and associated insurance products.

Are you about all loans, or just car loans?

We do car loans, boat loans, bike loans, caravan loans, personal loans, as well as leasing & hire purchase and insurance. Thinking loans, think United Direct.

Why should I apply for my loan or lease through United?

The United Financial Services Group processes over $250 million worth of car and personal loans each year with over 25 lenders. This enables us to provide a wide range of products at competitive rates.

Can I choose a lender from United's panel that I prefer to deal with?

You have the freedom to choose any one of our lenders products — if you've had a previous loan with a credit provider, it makes sense to use them for your new loan — it's your choice. Our role it is to advise you of any worthwhile product alternatives, get your loan approved on favourable terms and assist streamline the finance process.

If I apply online, is my privacy protected?

Absolutely. We take privacy very seriously at United Direct; see our Privacy Policy.

How do I get started?

You can apply online, or simply print off the PDF application form, fill it in and fax it back to us.